Payments – ShopGlobal.sg

Last Updated: 15th June 2026

At ShopGlobal.sg, we make it easy and secure for you to purchase top-quality international products right from your home in Singapore. Below are the accepted payment methods, cash handling policies, and answers to common payment-related questions.

Accepted Payment Methods

We currently accept the following modes of payment:

  • Credit Cards – Visa, Mastercard.
  • Debit Cards – All major banks.
  • Wallets – GPay, Amazon Pay (coming soon)

Your payment is securely processed using industry-standard encryption with Stripe Payment Gateway to ensure complete protection of your personal data.

Why ShopGlobal Recommends Digital Payments

Paying online ensures:

  • Faster dispatch and delivery
  • Easy refunds processed directly to your payment method
  • Better tracking of order and payment status
  • No need for physical cash handling

Still prefer cash? You can load a prepaid debit card or UPI wallet at any bank or online wallet provider.

Why Do I See a SGD1 / $1 Charge on My Card?

When your card is used at checkout, we may send a small authorization request (SGD 1 or $1 depending on the bank) to verify the card. This is not an actual charge and will automatically be reversed.

Depending on your bank, it may take a few minutes to a few days to disappear from your statement.

International Cards

We accept most international debit and credit cards with a Visa or Mastercard logo.

  • Charges will be made in AED (Dirham).
  • Your bank may apply foreign currency conversion charges based on their terms if your card is issued outside Singapore.

Card Declines – Common Reasons

If your payment is declined, possible reasons include:

  • Insufficient balance or daily limit reached
  • Incorrect card details (expiry date, CVC, name mismatch)
  • Temporary bank restrictions or fraud protection rules

Even previously working cards can be declined due to updated security algorithms. Please retry or contact your bank for assistance.

Need Help with a Failed Payment or Decline?

We show all available information received from your bank. For further assistance:

  • Contact your issuing bank directly for clarification and approval.
  • Or reach out to ShopGlobal Support via WhatsApp Chat or email us at support@shopglobal.sg